Verizon Resolves Network Outage Issue That Affected Hundreds of Thousands

A Verizon sign is displayed on a store in Cambridge, Mass., on Sept. 30, 2025. Charles Krupa/AP PhotoWASHINGTON—Verizon Communications said late on Wednesday it had restored mobile phone service and planned to offer affected consumers credits for a 10-hour outage that disrupted calls, texting and internet usage for hundreds of thousands of customers.“Today, we let many of our customers down and for that, we are truly sorry,” Verizon said. “The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to reconnect to the network. For those affected, we will provide account credits.”