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Wednesday, November 5, 2025

‘Human Error’: Internet Fault Sends 90 Percent of New Zealand Broadband Users Offline

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A problem at the central provider of fibre cabling to all Internet Service Providers (ISPs) means homes and businesses across the country are without internet.

‘Human Error’: Internet Fault Sends 90 Percent of New Zealand Broadband Users Offline

A heatmap from Downdetector.co.nz showing internet outages in all New Zealand’s major cities. Screenshot by The Epoch Times

Rex Widerstrom

Updated:

Large swathes of New Zealand have gone offline after an issue with the company responsible for its entire ultra-fast broadband fibre network, which is used by all local Internet Service Providers (ISPs).

Estimates suggest 90 percent of broadband users were left without internet for about four hours.

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