
The OpenAI logo appears on a mobile phone in front of a computer screen with random binary data in Boston on March 9, 2023. Michael Dwyer/AP Photo
Commonwealth Bank of Australia (CommBank) has entered a multi-year partnership with U.S.-based artificial intelligence leader OpenAI, becoming its strategic banking partner in Australia.
The collaboration will focus on using advanced AI solutions to improve scam and fraud detection and deliver more personalised customer services.