AI Taking Its Toll on JobsWhat to Know

In this photo illustration, a phone screen displays an AI logo on May 16, 2025. AI use in customer service is rising, with 70 percent of interactions expected to involve AI in 2025, according to Wifi Talents. Oleksii Pydsosonnii/The Epoch TimesSome major companies have recently triggered a wave of layoffs, eliminating tens of thousands of jobs. Most cited artificial intelligence (AI) integration and automation as factors behind these moves.Experts say that while a significant portion of jobs cannot be replicated by machines, AI will likely usurp white-collar analytical roles and robotics will replace manual labor jobs.Amazon announced on Oct. 28 that it will eliminate about 14,000 corporate positions to stay “nimble.”UPS, meanwhile, revealed that it had cut 34,000 operational jobs during the first nine months of this year—a significantly larger reduction than the 20,000 layoffs announced in April—as part of its “efficiency reimagined” initiative.