Vicky Eatrides, chair and chief executive officer of the Canadian Radio-television and Telecommunications Commission (CRTC), is shown in Gatineau, Que., on April 22, 2026. The Canadian Press/Justin TangCanada’s telecommunications and broadcasting regulator is launching a consultation to review its consumer protection codes, with the goal of simplifying and combining them into one.The CRTC says those regulatory documents—which individually cover wireless, internet and TV providers as well as disconnection terms—include consumer protections that are not consistent across services due to having been implemented at different times.
CRTC Aims to Combine Consumer Protection Codes for Internet, Phone and TV Services
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