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EU Announces Probe of Meta Over 3rd-Party AI Restrictions on WhatsApp

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EU Announces Probe of Meta Over 3rd-Party AI Restrictions on WhatsApp
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Teenagers pose for a photo while holding smartphones in front of a Meta logo, in this illustration taken on Sept. 11, 2025. Reuters/Dado Ruvic/IllustrationThe European Commission (EC) has opened an antitrust investigation against Meta to determine whether the company’s policy restricting third-party AI tools on WhatsApp violates the European Union’s competition regulations, the commission said in a statement released on Dec. 4.In October, WhatsApp, owned by Meta, updated its terms, limiting third-party developers and providers of AI tools from accessing WhatsApp Business Solutions, a tool that allows businesses to communicate with users.

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