New Zealand Court Fines Jetstar Over $2 Million for Misleading Customers

Low-budget airline Jetstar, which is owned by Qantas, has been found guilty of more than 20 charges under New Zealand’s Fair Trading Act and fined $2.25 million (US$1.33 million).

The offences occurred over a two-year period, between January 2022 and March 2024, and relate to information provided to passengers about their compensation entitlements when a flight was delayed or cancelled.